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  • Responsible Travel

When creating impactful experiences and memories that last a lifetime for our clients, we also have a responsibility to minimise our impact on the planet and protect it for future generations. To be a force for good.

As we stride towards sustainability in our business, we are also sharing this mindset by educating our clients and partners on how they can also practice responsible travel. From creating inspiring content that encompasses sustainable initiatives, tips on travelling responsibly, and how you can support local communities when travelling (after all, many countries rely on tourism to strengthen their economies and help protect their natural habitats) to making positive changes closer to home by providing a supportive and rewarding work community.

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The driving force behind our responsible travel strategy is our Corporate Social Responsibility (CSR) Ambassadors – a team of 10 members of staff who are passionately leading the business on its journey to a being recognised as a Travelife certified travel partner by the end of 2023 and becoming carbon neutral by 2026. They meet monthly to discuss initiatives across our four chosen pillars; People, Planet, Philanthropy and Wildlife which are closely aligned with our six chosen UN Sustainable Goals Development Goals.

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People

Our people are the beating heart of our company. As we grow and develop as a team, we are committed to investing in our staff, providing support systems, learning and development programmes and creating a respectful culture. From ‘Time To Talk’ Sessions to weekly fitness classes, our approach to staff wellness and healthy lifestyles aligns with our Good Health UN Goal; our opportunities for learning, communication and support also coincide with our Gender Equality UN Goal, with employee surveys, volunteer days, flexible working and a real living wage for all staff.

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Planet

As experts in luxury travel, we know that to explore the wonders of the world we must also protect them. To share the world with future generations, we have pledged to be carbon neutral by 2026. Striding towards our Climate Action UN Goal, we have introduced 12 new initiatives within the business, reducing our carbon footprint by 65% in the last year. These initiatives range from installing Tap Aerators to reduce our water waste to surveying our portfolio of hotels to establish their CSR practices and accreditation programmes.

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Philanthropy

Dedicated to building and supporting a network of Partnerships for Goals, each year we support and invest in local, national, and overseas causes. We have raised over £10,000 for our chosen charities which have been selected by staff: MIND, Chester Aid for the Homeless, and the Barbados Sea Turtles Project, as well as a Ukraine refugee fundraiser in March 2022. We aim to hold a minimum of 4 fundraising activities per year and encourage staff to use their volunteer day.

Philanthropy

Wildlife

At Elegant Resorts, we advocate for rewarding and meaningful experiences. And we want these to be positive for everyone involved, so we remain steadfast with high welfare standards, having developed our own wildlife policy that aligns with ABTA guidelines and our Life On Land and Life Below Water UN Goals. We actively discourage exploiting our co-inhabitants of the world, working with our trusted destination contacts to ensure audits are in place to safeguard wildlife. We inspire our clients to choose responsible experiences, such as Dolphin Tracking, joining a beach clean-up, or safely spotting endangered animals.

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Resposible Travel Tipsarrow_forward

Responsible Travel Tips

Our Wildlife Policyarrow_forward

Our Wildlife Policy

Our Plastic Policyarrow_forward

Our Plastic Policy

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Travelife Sustainability Certification

CSR Blogsarrow_forward

CSR Blogs

Trees4Travelarrow_forward

Trees4Travel

About Elegant Resorts

Although our awards and long history stand testament to our success, independent reviews from our clients via Feefo further support our unrivalled travel experiences.

We are proud to have been awarded the Feefo Platinum Service Award in 2022 for achieving Gold Trusted Service for three consecutive years. This independent seal of excellence recognises businesses for delivering exceptional experiences, as rated by real customers. Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews and achieve an overall score of 4.5 or more – a testament to our seamless, personalised service, no matter what the world throws at us.

The Elegant Difference

With first-hand experience and a passionate team, we have worked hard to define ourselves as leaders in luxury travel. Having over 35 years of legendary heritage we provide an enhanced level of personal service, and with our exceptional supplier relationships we are able to ensure that each client is treated as a VIP throughout. Our goal is to provide an Elegant Difference to your travel experiences.

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Expert Team

Our knowledgeable team work closely with you to exceed all of your expectations, by crafting a personalised itinerary which is perfect for you.

With an average of 20 years’ experience, they use their first-hand experiences and knowledge to create the ultimate travel experience.

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Dedicated Concierge

Our dedicated concierge teams in Chester, Barbados, Antigua and Mauritius are all on hand to ensure your holiday is seamless from start to finish.

With our VIP UK airport fast-tracking service, complimentary UK airport lounge passes, as well as our VIP meet and greet services, we provide priority channels where available.

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Book with Confidence

Our five-star rating has secured us the Feefo Platinum Service Award for over three years, and we were also recognised as the Best Luxury Tour Operator at the British Travel Awards 2022.

Wherever, whenever – our 24/7 emergency support is available to you throughout your travels, offering added peace of mind.

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Why Choose Elegant Resorts?